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Application Hosting or Tenant Managed Services

Feature/Component Application Hosting Tenant Managed
Hardware and Software Standard Offerings Open
Authorization Limited administrative access Open
Administration Standard Offerings include:
  • Installation
  • Maintenance
  • Procurement
  • Monitoring
  • Security
Customer provided

* Managed LAN and SAN are included in the Premium offering.
Support 24/7 Help Desk 24/7 Help Desk, applicable only to facilities

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