Tenant Managed Services - Overview

Tenant Managed Services (TMS) was created by combining two previously known services, the Federated Data Center (FDC) and Customer Owned Equipment Managed Services (COEMS). TMS allows customers the ability to choose which features are needed to best meet specific departmental needs, while reducing statewide data center floor space and greenhouse emissions.

OTech offers two models of co-location service, Basic and Premium:

Basic

TMS Basic (formerly known as COEMS) provides secure space in a state-operated, Tier III equivalent data center, while still allowing customers to maintain full control over their computing environment.

Premium

TMS Premium (formerly known as FDC) offers an additional layer of service. In addition to providing secure space, it also provides a managed local area network (LAN) and storage area network (SAN).

Classification

  • This offering is classified as a Current Service

Location

  • Rancho Cordova
  • Vacaville - TMS Basic Only

Service Model Comparison Service Model Comparison

The following chart compares OTech provided services for the TMS Basic and Premium service offerings:

Feature/Component Basic Premium
Locking Cabinet Available in TMS - Basic Available in TMS - Premium
Redundant 30 amp power whips Available in TMS - Basic Available in TMS - Premium
Service Desk and Operations Center Available in TMS - Basic Available in TMS - Premium
Space Available in TMS - Basic Available in TMS - Premium
Cooling Available in TMS - Basic Available in TMS - Premium
Managed firewalls and IPS Available in TMS - Premium
Copper/fiber cables Available in TMS - Premium
Tenant environment cable connectivity Available in TMS - Premium
Managed LAN Available in TMS - Premium
Managed SAN Fabric Available in TMS - Premium
Ongoing maintenance and support:
  • WAN/LAN hardware
  • Firewall/Intrusion Protection hardware
Available in TMS - Premium

Standard Components and Features Standard Components and Features

Specifications

The following components and features are standard specifications for Tenant Managed Services.

Administration

The following components and features are standard administration for Tenant Managed Services.

Rates Rates

Tenant Managed Services are comprised of the following rates.

Basic
Premium